PRICE MATCH PROMISE
How does the Pentair Aquatic Eco-Systems (PAES) Price Match Promise work?
If you find a lower price on an identical item, contact us by calling 877-347-4788, tell us about the lower price and we will match it. (Subject to verification by a PAES Customer Service Technician.)
Which items qualify for the PAES Price Match Promise?
Almost everything we sell. The item must be identical, including model number, components and US warranty. The item must be in stock, available for purchase and ready-to-ship at the matched price from an authorized US reseller (PAES reserves the right to verify the validity of the reseller). Price Match Promise is not applicable to pool equipment.
Are quantities limited on price-matched products at PAES?
Yes, we may limit the quantities of price-matched items sold to a customer.
Which items and services DO NOT qualify for the PAES Price Match Promise?
We do not price match items sold on auction sites or comparison-shopping sites. We will not match prices on pool equipment, service plans, installation or extended warranties. Taxes, typographical or ad errors, closeouts, clearance, liquidation, free product offers, special orders, offers advertised at a specific location and refurbished items are also excluded from this promise.
Will PAES match another company’s price when combined with an instant rebate?
Yes, we will match another company’s final price after deducting an instant rebate.
Will PAES match another company’s price when combined with a mail-in rebate, gift check or gift card or a free or discounted item?
If another company offers a product that comes with a mail-in rebate, gift check, gift card or an equivalent, we will only match the price you pay at the point of purchase and will not take the mail-in rebate, gift check, gift card or equivalent into account. If another company offers a product that comes with a free or discounted item and Pentair AES does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.
Do delivery charges qualify for the PAES Price Match Promise?
Shipping charges are excluded from the Price Match Promise.
Will PAES match their own price if price has lowered since item was purchased?
Upon the customer's request, PAES will refund the difference for an item purchased from us if, within a period of 14 days after purchase, that same item is subsequently sold at a lower price by PAES.